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Dr. K Article About Customer Service Posted On Cincom Expert Access

Dr. K’s article on Customer Service: Is the Customer Always Right? has been posted on the Cincom Expert Access website. You can read it here. http://expertaccess.cincom.com/2009/11/the-customer-is-always-right-is-wrong/

Sunday morning, I’m sitting in the Portland airport waiting for my vacation flight to Mexico.  My article on Customer Service:  Is the Customer Always Right?  has been posted on the Cincom Expert Access website.  You can read it here.  http://expertaccess.cincom.com/2009/11/the-customer-is-always-right-is-wrong/

Your comments and feedback are always welcome.

Best wishes,
Rick

Dr. Rick

Rick is a best selling author and the founder of the Art of Change Skills for Life. His book titles include, Dealing with People You Can’t Stand: How to bring out the best in people at their worst, Life by Design and Influence and the Art of Persuasion. These days he is spending quality time away from the spotlight enjoying the company of his wife and practicing his electric guitar.

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