Dr. K Article About Customer Service Posted On Cincom Expert Access

Dr. K Article About Customer Service Posted On Cincom Expert Access

Sunday morning, I’m sitting in the Portland airport waiting for my vacation flight to Mexico.  My article on Customer Service:  Is the Customer Always Right?  has been posted on the Cincom Expert Access website.  You can read it here.  http://expertaccess.cincom.com/2009/11/the-customer-is-always-right-is-wrong/

Your comments and feedback are always welcome.

Best wishes,
Rick