And here’s the point
The last thing you want to hear from a person with whom you are communicating, and perhaps trying to persuade, is ‘What’s the point?’
To prevent this, make your point obvious. And not just once, either! If possible, make it at least 3 times, and say it a little differently each time. When you talk, keep in mind that human beings have a knack for making stuff up, and that if you let them become head scratchers, the stuff they make up will be far more compelling than the point you failed to make!For example, the point of this blog entry is ‘Make your point obvious.’ And while I might think that this is the obvious point, I want to be certain that you think it is too. So I repeat it. Then restate it. Maybe even include a story about it.
For example, just yesterday I went to a Diamondbacks baseball game at Chase Field in Phoenix. I got into a conversation with a couple of my students from SCNM about my class (I’m in town to do my intensive, four hours a day for five days, on Healthy Communication, for the new class of freshmen. ) And one of these two thanked me as he told me how the material I covered for his class last year had proven helpful to him. I thanked him for saying thank you. And I felt flattered.
Since I covered a lot of material in that class, I had to ask him what specifically had been helpful to him? And he told me that the key ideas for him were choosing a direction as the way out of stress, and holding yourself accountable for your word. By making his point obvious to me, he allowed me to have a more powerful experience of his gratitude.
I can’t emphasize this enough. If you have a point, make sure that it is obvious. That’s the whole point of this blog entry. Get the point?
Rick is a best selling author and the founder of the Art of Change Skills for Life. His book titles include, Dealing with People You Can’t Stand: How to bring out the best in people at their worst, Life by Design and Influence and the Art of Persuasion. These days he is spending quality time away from the spotlight enjoying the company of his wife and practicing his electric guitar.