How Do You Use Phone Persuasion For Job Interviews?
Welcome to the New World Disorder.
Unemployment on the rise. Management jobs disappearing. And thanks to the shortsightedness and downright cluelessness of the muckamucks at the top, there seems to be less work for people with skills in training, marketing, sales, and a whole host of other skills and abilities that have been sliced and diced by myopic number crunchers at a time when those very skills would probably do businesses the most good. The game of musical chairs has been going on for a while now, and when the music stops, you want to have a seat at the table.
The problem: You’re trying to get a job (hired, booked, engaged, connected) from someone who doesn’t know you at all.
The other problem: Most the people you talk with don’t have the power to give you the job.
Slow down Hoss! No matter how eager you are to get work, getting information must be your first priority!
Use your phone as a staging area for learning everything you can before getting to that interview. Instead of aiming directly at the end result, talk to a few other people that work there first. It may take two or three calls to find the person who is in the best position to help you learn about the organization. But the more you know about what that office or business needs, the easier it will be for you to get a successful connection with the person who interviews you. Best case is finding someone in the office who knows the person you want to meet, and getting them to talk with you.
And don’t limit yourself to the phone. On Linked In or some other business network? Dig around. Make contact without drawing too much attention to your desired outcome of getting the job or gig. Get information.
In some organizations, the receptionist knows everything and is eager to talk. In some cases, someone in human resources may be better able to help you. “HR Department, please.” If you’re after a job in the graphics department, you can ask to be put through to that department. “Graphics Department please.” No matter who you have on the phone, consider it an opportunity to gather useful information for the job interview. Turn the tables. Conduct your own interview, and make it a dream interview for the people you talk with. Get them comfortable. Be interested and encouraging. And above all, be patient and positive.
In my next post, we’ll break this down to the specifics. Until then, I’m interested to hear about your experiences in getting interviews. Comments, questions, all welcome, as always.
Rick is a best selling author and the founder of the Art of Change Skills for Life. His book titles include, Dealing with People You Can’t Stand: How to bring out the best in people at their worst, Life by Design and Influence and the Art of Persuasion. These days he is spending quality time away from the spotlight enjoying the company of his wife and practicing his electric guitar.